About Us
Ontario - License #11000073 · Nova Scotia - Licence #2023-3000786 · Mortgage Outlet Inc #12628
Meet Phil Cragg, your Ontario mortgage agent
Rate Connect exists for one reason: most Canadians accept the first mortgage offer they are given. We put competing A-lender offers side by side so the decision is informed.
About Phil
A mortgage agent who believes relationships come first
My name is Phil Cragg, I am a happily married father of three beautiful children living in Ottawa and a licensed mortgage agent with Mortgage Outlet Inc. My goal is to be your trusted financial advisor for all your mortgage requirements, whether you are a first-time homebuyer, looking to refinance or having credit issues and looking to consolidate debt — my team is here to help.
My goal is to ensure your experience is completely enjoyable and stress-free, and my hope is to form a relationship that doesn't end with the completion of the mortgage process but instead continues on to build and grow as your life evolves. I will work in the best interests of you, my client, and guarantee your satisfaction always.
I received my Economics degree at Carleton University while playing University and professional soccer, and that prepared me to pursue my entrepreneurial dreams in many sectors until it brought me to the mortgage industry. I strongly believe that one-on-one relationships are imperative to any success and, no matter how large a business, building strong relationships with my clients is always key.
Phil Cragg — Rate Connect — Mortgage Agent Ottawa
Ontario - License #11000073
Nova Scotia - Licence #2023-3000786
Mortgage Outlet Inc #12628
Mortgage Agent
Cody Doiron
My extensive experience as a mortgage agent have allowed me to understand how to facilitate and underwrite deals for individuals with less than perfect credit, self-employed applicants and more… It all starts with a conversation. Give me a call! Let’s talk and see how I can be of help.
Cody Doiron — Mortgage Agent — Rate Connect
Our Story
Mortgages are won and lost in the fine print
A rate is the easiest thing to shop and the least reliable way to compare mortgages. Two lenders can quote the same number and cost you thousands of dollars apart once you read how each calculates a prepayment penalty, what prepayment privileges you get, and whether the charge registered against your home is standard or collateral.
Rate Connect was built around that gap. One application goes to several A lenders. You receive the offers that actually fit your file, with the terms translated into plain language and the trade-offs stated out loud.
Our office is at 85 Scarsdale Rd #107 in Toronto, and Phil is licensed in Ontario & Nova Scotia as a Mortgage Agent Level 2 with the brokerage Mortgage Outlet Inc #12628. Most clients never come in — documents move through secure upload and conversations happen by phone — but the door is open if you prefer to sit down.
Phil Cragg
Mortgage Agent Level 2 · Rate Connect · Mortgage Outlet Inc #12628
Phil handles every file personally — pre-approvals, renewals, refinances and rental financing — and stays on file for your next renewal rather than disappearing after funding.
- 343-503-0437
- phil@rateconnect.ca
- 85 Scarsdale Rd #107
Toronto, ON M3B 2R2
How We Work
Four commitments we hold to on every file
Numbers in writing
Payment, term, penalty method and total cost of borrowing, written down. If we cannot show you the math, we do not expect you to accept the recommendation.
One point of contact
Phil Cragg runs your file from the first rate conversation through to funding. No queue, no handoff to a processing team you have never spoken to.
We say no when it's a no
If your current lender's offer is the best one, or if breaking mid-term costs more than it saves, that is what you will hear. A file we should not do is not worth having.
Prime files, properly placed
We focus on A lenders: banks, monolines and credit unions. Knowing which one treats your income type best is most of the value in this job.
What we can help you with
First-Time Home Buyer Mortgages
Down payment rules, pre-approval and closing costs explained in plain language before you make an offer.
Mortgage Pre-Approval
A rate-held pre-approval with A-lender documentation so your offer holds up with sellers and agents.
Self-Employed Mortgages
Business-for-self files structured properly, using the income lenders will actually recognise.
New To Canada Mortgages
Newcomer programs for permanent residents and work-permit holders with limited Canadian credit.
Investment Property Mortgages
Rental income qualification, down payment requirements and portfolio planning for Ontario investors.
Debt Consolidation Mortgages
Roll high-interest cards and loans into your mortgage and replace several payments with one.
Mortgage Renewals
We shop your renewal across A lenders instead of signing the letter your bank mailed you.
Mortgage Refinancing
Access equity, reset your term, or restructure the mortgage you already have around today's numbers.
Renovation Financing
Purchase-plus-improvements and equity takeouts that fund the work without credit-card rates.
Credit Improvement
A written plan to move your score and your file into A-lender territory, with a target date.
Vacation & Second Home Mortgages
Cottage, cabin and second-home financing, including seasonal access and water-source conditions.
Credentials you can check
A-lender access
Banks, monolines and credit unions compared side by side.
Mortgage Agent Level 2
FSRA-regulated Mortgage Agent Level 2 — Ontario License #11000073.
Same-day callbacks
You speak with an agent, not a call queue.
CMP Top 75 Agent 2025
Recognized among Canada’s top mortgage professionals in 2025.
15+ years experience
Helping Ontario borrowers find the right mortgage for over 15 years.
- Who is Rate Connect?
- Rate Connect is the practice of Phil Cragg, a licensed Mortgage Agent Level 2 with the brokerage Mortgage Outlet Inc #12628, working with A lenders on purchases, pre-approvals, renewals, refinances and rental property financing.
- Is Phil Cragg licensed?
- Yes. Phil is a Mortgage Agent Level 2 — Ontario License #11000073 and Nova Scotia Licence #2023-3000786 — with the brokerage Mortgage Outlet Inc #12628. Mortgage agents in Ontario are regulated by FSRA.
- How do you get paid?
- On prime, A-lender mortgages the lender pays the brokerage on funding, so there is no cost to you. Any fee-based scenario is disclosed in writing before you commit.
- How quickly do you respond?
- Same business day for calls, emails and form submissions. If you are in an offer situation, say so and it moves to the front of the queue.
Find out what you actually qualify for
Send the basics and we'll come back with real lender options, or call and get an answer on the first conversation.